As a quick primer, Chapter 115 benefits are provided by our municipalities directly to veterans that meet low-income thresholds. This is not a VA benefit! If we process these benefits correctly, the municipality receives 75% of the funds back from the state. We call this our efficiency rating. Chapter 115 benefits come in many forms and assist veterans and their families with rent, medical costs, dental costs and other misc expenditures.
Additionally, we track almost all of the veteran contacts we make daily to include how many veterans we assist with VA or federal claims and how we break up of time - drop ins, phone calls, emails and outreach. We hope you find this information useful and as always, we welcome any suggestions for improvement.
In total, our district spent approximately $902k on low-income veterans in FY2014, attempting to bring all veterans in the district above 200% of the Federal Poverty Level per Chapter 115 guidance.
In Melrose we track the types of veteran seeking assistance. Most veteran inquiries come from the Vietnam era (31%), followed by WWII (26%), Korean War (18%), Persian Gulf/Cold War era (15%) and Iraq and Afghanistan era veterans (10%). Tracking inquiries in this way allows us to project assistance moving forward. Although we spend a large percentage of our time focusing on modern outreach platforms (social media etc), we still need an office presence for our older generations who prefer face-to-face contacts.
VA Claim Assistance
This statistic is new for us. Please note we did not start tracking these numbers until late 2013. We will have better, more accurate projects and comparisons at the close of FY2015.
For more information or more detailed statistics, please contact any of our offices or email email@example.com.